Please note: you have a maximum of 4 attempts before you are locked out for a short period.
Please Login using your email that you registered with.
- Not Receiving ANY Emails? CLICK HERE to read more
- Learn About Password Reset (max 3 resets before being blocked)
PLEASE WAIT 10 to 15 MINUTES AFTER REQUESTING A RESET
FOR THE EMAIL TO ARRIVE IN YOUR INBOX – IT HAS TO GO THROUGH NUMEROUS
FIREWALLS AND PROCESSES TO GET TO YOU.
- Learn how to Change Your Email Address first.
HAVING TROUBLE WITH WORDFENCE LOCKOUT? (Lockout is 4 hours)
1) don’t try to log beyond 2 attempts
2) Shut off your company VPN network connection (it may be HIDING your entered email address from our login form – this is 98% of the cases we are seeing), some corporate computers are blocking email addresses from being entered in NON-WHITELISTED DOMAINS. You can ask your company to add: *.datavaultalliance.com as a white-listed domain to your corporate firewalls, this may also solve the problems.
3) Switch to a non-company computer to avoid the company firewalls
4) DO contact us immediately (remember we are available 8am to 5pm New York East-Coast Time Zone)