First, congratulations on your purchase! Thank you for being a fan of our community! We really appreciate it.
How do I access my Downloads?
Take the following steps:
- Click My Account in the menu bar
- Click My Shop Account in the pull down menu
- Click My Downloads (button on the left side of the screen) (your accessible downloads will be listed here)
- OR: Click My Orders button on the left side of the screen
- Click VIEW button on the ORDER where the downloads are attached)
Note: Downloads sometimes expire, once they expire they will no longer appear in “My Downloads”. You will see them only under “My Orders->VIEW” – however, they will be listed, but the actual download will be disabled at that point.
Some downloads are limited to the total number of times you can download the item. In these cases, the number of downloads remaining are also listed along side your download.
Course Downloads are only available while you have access and are enrolled in the course. To access the course downloads, log in, go to My Courses, and click in to the course you have access to. IF downloads are available, they will be shown under the downloads tab in the course. You can see detailed information in the Welcome to the Platform course.